1. Introduction

Pursuant to Articles 13 and 14 of the Regulation (EU) 2016/679 on the “protection of natural persons with regard to the processing of personal data” (hereinafter also “GDPR”), we are providing the information required on the processing of your personal data ("Data") performed by Università Cattolica del Sacro Cuore (hereinafter also the “University”).

2. Identity and contact details for the Data controller

The Controller of the processing of your Data is Università Cattolica del Sacro Cuore, with registered office in Largo Agostino Gemelli 1, 20123 Milan, telephone (+39) 027234.1.

We would also like to inform you that there are closed circuit video-surveillance systems operating in the University, suitably signalled by proper information notices posted outside the area covered by the surveillance cameras, clearly visible regardless of lighting conditions, as set forth in the General Measure on Video-surveillance, issued by the Personal Data Protection Authority (“Authority”) on 8 April 2010 (“Video-surveillance Measure”). Therefore, Data includes your picture viewed and/or recorded through the closed-circuit video-surveillance systems of the Bookshops.

3. Categories of personal Data

The Data processed by the University include Personal Data and contact details.

4. Purposes of the processing and legal basis

Data collected will be processed for the following purposes:

a. Completion of the registration process at any point-of-sale and/or portal of the University Bookshops and of the “Vita e Pensiero” publishing house, as well as issue and management of the credentials required to purchase the services and products offered by the Bookshops and publishing house;
b. Purchases of the services and products offered by the Bookshops and the publishing house, both online and offline;
c. Answers to requests for information you may send to the University;
d. Fullfillment of the administrative and accounting obligations by the Bookshops and the publishing house (managements of order, requests and invoices);
e. Complaints handling
f. Security and property protection purposes;
g. Based on your specific consent, sending communications and information through the automated and non-automated means, for you to take advantage of services and products offered by the Bookshops and the publishing house.

The legal basis of processing is constituted:

  1. For purposes under a), b), c), by execution of the contract that you are a part of or execution of pre-contractual measures, for example registration in the portals;
  2. For purposes under d), by compliance with legal obligations;
  3. For purposes under e) and f) by the legitimate interest pursued by the Controller;
  4. For purposes under g), by the consent you gave.

It is not mandatory to provide your Data, but an eventual refusal to do so will entail the objective impossibility to fulfil your requests and/or allow you to buy the available products both offline and online.

On the contrary, it is understood that a refusal to give your consent to processing for purposes under g) will not allow the University to perceive the sole purpose indicated therein.

5. Processing methods

Personal Data are processed manually, digitally and electronically applying logics strictly connected to the purposes and, in any case, to guarantee the security and confidentiality of the Data pursuant to laws in force.

6. Data storage period

The University will process the Data for the time strictly needed to achieve the abovementioned purposes; with no prejudice to any storage terms established by law or regulations.

The images taken by the video-surveillance circuits are kept for a period of time compliant with the requirements of the “Video-surveillance Measure”.

7. Subject categories that the Data can be communicated to

Your Data can be communicated to:

  • Public and private Bodies or competent Authorities;
  • Banks;
  • External Companies/Bodies for support activities such as sending communications and information;
  • External Companies for support activities related to the purchase and delivery of products and services by the Bookshops and the publishing house.

Subjects belonging to the categories that data can be communicated to, will process the Data, based on the case, as Processors specifically appointed by the Controller pursuant to law, or as autonomous Controllers. The list of Data Processors appointed is updated continuously and available from the University offices.

8. UE Transfer of personal Data to countries extra EU

Personal Data can be transferred to non-EU Countries, in particular for services located outside the European Union (e.g. cloud storage). In that case, the Controller hereto assures that the transfer of data outside the EU will take place pursuant to laws applicable, for example after stipulating the standard contractual clauses adopted by the European Union.

9. Data Protection Officer, D.P.O.

The University has appointed a Data Protection Officer, D.P.O., Mr.Ferdinando Zanatti email

10. Rights of the Data subject

As Data subject you have the right to:

a. Ask the Controller to access, cancel, rectify if inaccurate, integrated if incomplete your Data, and to restrict processing in cases set forth in Art. 18 of the GDPR;
b. Object, at any time, in full or partially, to processing of Data needed for pursuance of the legitimate interest of the Controller;
c. If the conditions for the portability right pursuant to Art. 20 of the GDPR exist, receive in a structured form, commonly used and readable with an automatic device the Data supplied to the Controller and, if technically feasible, transmit it to another Controller without hindrance;
d. Revoke consent given at any time;
e. Lodge a complaint with a supervisory Authority.

Please note that the data subject’s right to object for the purposes under point (g) of this information notice through automated means, is extended also to the traditional ones and that, in any case, the possibility for the Data subject to object even just partially remains in force. Therefore, the data subject may decide to receive communications either by traditional means or by automated means, or neither of the two communication types.

Those rights may be exercised by registered mail, addressed to Università Cattolica del Sacro Cuore, Direzione Amministrativa (Office of the General Manager) – Privacy, Largo Agostino Gemelli 1, 20123, Milan, or by email to

Updated on: 25 May 2018